Shipping & Delivery Policy

At MLB Fan Items, we are committed to delivering your order accurately and on time. We clearly outline our shipping policies below to ensure you have a transparent shopping experience.

1. Shipping Costs

We strive to keep shipping costs low for our customers.

Standard Shipping: We charge a flat rate of $6.99 for all orders under $150.
Free Shipping: We offer Free Standard Shipping for all orders over $150.

2. Shipping Timeline (U.S Only)

To ensure transparency, please note that the Total Delivery Time = Handling Time + Transit Time.

Handling Time (Production): 3 – 5 Business Days (Monday to Friday).
Transit Time (Shipping):
- Fast Shipping: 7–10 days
- Standard Shipping: 8–15 days
Order Cut-off Time: 05:00 PM (GMT-07:00) Mountain Standard Time.

3. Shipping Carriers

We use trusted carriers to ensure your package arrives safely:

US Orders: USPS, UPS, DHL eCommerce.
International Orders: DHL Global Mail, Local Post.

4. Shipment Origin

To ensure the fastest delivery, we utilize a network of fulfillment centers. Depending on stock availability and your delivery address, your order may be shipped from our facilities in the USA or from our international partners to ensure timely delivery.

5. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and carrier information. You can track your package directly on our website: https://mlbfanitems.com/track-your-order/.

6. Delays & Issues

While we aim for timely delivery, unforeseen circumstances (weather, customs delays, carrier volume) may occasionally delay delivery. In such rare cases, please allow up to 20-25 business days for delivery. If your package has not arrived within this timeframe, please contact us immediately.

7. Contact Information

If you have any questions regarding our shipping policy, please contact us:

Business Name: We Can Custom (Operating as MLB Fan Items)
Business Address: 1209 Mountain Road Pl Ne Ste N, Albuquerque, NM 87110, USA
Email: [email protected]